During several hours in airports, I saw more even clearly that designers have a hand in everything!
On the way to Virginia I had two layovers, one in Las Vegas, and one in Chicago. I was always under the impression that all airports were basically the same. Some have more dated equipment and seating areas, but you always have long corridors and boring terminals. But there are actually people thinking about user experience in the two airports I stopped in.
In Las Vegas, when I stepped off the plane and into the terminal, I was surprised to see several rows of slot machines in a wide space adjacent to the seating area. Ingenious! I didn't gamble myself, but if that's why people go to Las Vegas, why not make it easier for them to do so? It was late at night when I arrived, but I can imagine during busier times of the day, there would be lots of people playing the slots to kill time. There were groups of gambling machines scattered all over the airport.
In Chicago, I had a long walk from the part of the airport where I arrived to the terminal where I would catch my connecting flight. But the walk was actually enjoyable because there was lots to see. My favorite part was was the colorful corridor with lights and music. The moving walkway eased you down a peaceful path of soothing colors and sounds. What a clever was to relax the weary traveler!
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